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Contact Us
Request Mediation
NHAMP

The New Hampshire Agricultural Mediation Program

About NHAMP

The New Hampshire Agricultural Mediation Program (NHAMP) is the official United States Department of Agriculture certified agricultural mediation program for New Hampshire. NHAMP provides free mediation services to the agricultural community to help resolve disputes before they end up in court. For background information about mediation, click here.

The New Hampshire Agricultural Mediation Program offers producers, lenders and others in the agricultural community the opportunity to resolve disputes in a non-adversarial manner, which may also save the parties time and money. The mediation program’s services are free of charge. Contact Matt Strassberg to learn more about how the program can assist with resolving a wide range of agricultural conflicts or disputes.

Lorraine Merrill

Former Commissioner, New Hampshire Department of Agriculture, Markets & Food

What Kind of Agricultural Issues Can Be Mediated for Free?

Contracts, Farm Management, and Labor

Operating a farm requires overseeing general farm management issues as well as managing labor and contractual issues. When problems in these areas arise, the mediation program can help the parties discuss the issue in a constructive manner and develop mutually acceptable solutions.

Credit Counseling

When finances are tight, farmers must make critical decisions about paying back farm loans, credit card companies, and lessors, while still meeting basic living expenses. Credit counseling can help farmers get an overview of their financial situation, including cash flow requirements, and develop a plan to work with creditors in order to maintain farm operations.

Crop Insurance

Crop damage due to pests or weather can be devastating, but crop insurance doesn’t always provide the relief expected by a farmer. Mediation can help farmers and insurance companies work out damage claims on USDA Risk Management Agency insurance policies.

Easement Issues

Many farms have easements either with neighbors, land trusts, or even USDA. If there is a disagreement about the meaning of the easement or if you would like help negotiating an easement, the agricultural mediation program can help.

Family Farm Transitions

Decisions about the long term future of a family farm can be financially and emotionally challenging. A neutral mediator can help farm families clarify changing roles and responsibilities, agree on financial terms, and navigate difficult conversations that often are part of family farm transitions.

Farm Credit/Debt Issues

Farm-related credit and debt issues can arise with feed or equipment dealers and credit card companies. Mediation can help work out lump-sum or monthly installment payment plans or other arrangements.

Farm Loans

Farm loans can provide crucial funding for farm ownership and operating expenses. Loan sources can include the USDA Farm Service Agency, Farm Credit banks, private banks, or even a friend or family member. If repayments have become a problem or changes are needed to the loan’s terms, a neutral mediator can help with loan modifications and repayments. Working with a mediator may also help address possible foreclosures.

Farmer-Neighbor Disputes

Disputes related to noises, odors, pesticide application or other issues can cause friction with nearby property owners. Mediation can help parties craft solutions to address concerns that arise from farming operations.

Leases (Land and Equipment)

Leases are important options for long term access to farmland, or for equipment use, but parties may differ in how they interpret the terms after the lease is executed. Conditions may have changed, or one side may be perceived as not living up to the bargain. Mediation can help parties negotiate the terms of new land and equipment leases and resolve conflicts with existing leases.

Organic Certification

Disagreements about organic certification or de-certification can have major impacts on market access. Mediation can help organic farmers and certifying agents focus on areas of contention to develop mutually agreeable solutions.

Pesticide Issues

Pesticide use is heavily regulated and can be contentious. Mediation can help parties address issues concerning pesticide application, enforcement, drift, buffers, and other issues.

USDA Farm and Conservation Programs

USDA farm and conservation programs often have complicated requirements that can include significant penalties for non-compliance. Farm or environmental conditions can change, making it difficult to meet planned objectives. Misunderstandings can arise about initial expectations or whether expectations have been met. Mediation can facilitate communication, help parties better understand each other’s perspectives, and resolve underlying issues. Mediation helps the farmer maintain control over final decision making.

USDA Rural Development Loans

USDA Rural Development loans also offer home ownership opportunities to low- and moderate-income rural Americans. When problems arise, mediators can help parties reach agreement on loan denials, modifications, and repayment plans.

Wetlands Determinations

Wetlands determinations can limit options for use of the land.  If a farmer disagrees with a wetlands determination, mediation can be a useful process to bring experts into the process to ensure both sides agree on delineation of the wetland.

How Much Does Mediation Cost?

NHAMP provides free mediation services to the agricultural community in New Hampshire on the issues listed above. For other agricultural issues, NHAMP will provide the mediation services free of charge when other funding sources are available. In some cases, NHAMP may ask parties to pay based on a sliding scale.

For other common questions about mediation, see our FAQ.

Steps To Request Mediation Through NHAMP

  1. Fill out and submit a Request for Mediation form.
  2. NHAMP staff will confirm that the other party (or parties) is willing to participate in the mediation.
  3. NHAMP staff will conduct brief confidential interviews to learn background information about the dispute.
  4. NHAMP will assign a mediator from the Agricultural Mediation Roster or NHAMP staff based on subject matter expertise, geography, and availability.
  5. The mediator will contact the parties to arrange a date, time and location for the mediation session.
Contact

Matt Strassberg
Co-director
(603) 685-4780 ext 101

Jenna Muller
Co-director
(603) 685-4780 ext 104

Cara Cargill
Program Manager and Mediator
(603) 685-4780 ext 105

 

Resources to Help with Covid-19 Issues
Government Organization Links
Other Organizations And Programs Links
Other Nearby USDA Certified Agricultural Mediation Programs

Bring financial stability to your operation. See how ag credit mediation can help.

NHAMP Staff

Cara Cargill

Program Manager and Mediator

Cara is the Outreach Coordinator for New Hampshire. She has a BA from Mount Holyoke College in Political Science & Environmental Studies and a MS from the Woodbury Institute at Champlain College in Mediation and Applied Conflict Studies. After 16 years of managing large horse farms and teaching horse-back riding she has shifted her focus to facilitating group dialogues around environmental and civic issues and mediating parties that need to work out a problem. She has a particular affinity for working with individuals and groups around environmental and agricultural issues. Understanding the importance of communication through multiple media, Cara looks forward to increasing NH’s diverse agricultural communities awareness of NHAMP.

Matt Strassberg

Co-director

Matt is an attorney and mediator with over thirty years of experience in environmental law and mediation. He was the founding director of Green Mountain Environmental Resolutions, a dispute resolution firm focused on developing collaborative solutions to environmental and land use disputes. He serves on the Steering Committee of the Coalition of Agricultural Mediation Programs and is listed on the roster of the US Institute for Environmental Conflict Resolution.

Jenna Muller

Co-director

Jenna Muller is a mediator, lawyer, and farm owner. She completed her legal training at the University of Michigan Law School. Her legal practice focused on corporate restructuring and business disputes. Jenna received mediation training from the Yolo Conflict Resolution Center and UC Berkeley. She has a Bachelor of Arts in International Development Studies from UCLA and worked on development issues in Brazil. In 2013, she became an owner of Full Belly Farm, a 450-acre organic, mixed-fruit and vegetable operation in Northern California. As a farm owner, she regularly interacts with state and local agencies and deals with organic certification requirements, buy/sell agreements, leases, and environmental and labor issues. She is familiar with the myriad challenges and opportunities facing family farms and agricultural businesses in California. Jenna lives with her husband and three children in the Capay Valley, near Sacramento, California.

NHAMP Mediators

Irene Grace Garvey

Consultant and Mediator

Irene is a consultant with the Environmental Mediation Center and is on the roster for NHAMP. Irene is a certified mediator and neutral facilitator focusing her work on problem solving, conflict resolution, consensus building, strategic planning initiatives, project & process development, fair dialogue, & guiding difficult conversations. She specializes in environmental, agricultural, energy, land use, natural resources, planning, and policy issues. She also leads conversations with groups interested in developing communication & conflict resolution skills. Her strong ability to facilitate conversations and foster collaborative decision making comes from 9 years of mediation and facilitation work and training. Irene also has a deep understanding of environmental & technical issues from 17 years working as an environmental professional.

Connie Rakowsky

Mediator

Connie is a mediator serving parties privately, as well as with the American Arbitration Association, New Hampshire’s probate, superior and business courts, and U.S. District Courts. Connie formerly practiced law with Orr & Reno in Concord and managed a legal aid firm. She was an early adopter of mediation in the 1990s. Connie brings a depth of understanding to loan, real property, succession, grants, and financial matters. Her mediation and legal experience include family probate disputes, and forestry and land protection arenas. For the past 20 years, she has gardened alongside her farmer/retired environmental lawyer/spouse at their several-acre home. For more information about Connie, visit: www.RakowskyMediation.com.

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CASE STUDIES

Farm Loans Complicate Family Farm Transition

Farm loan and other credit issues can make a family farm transition complicated and challenging. When the next generation takes over control of the farm, there are difficult conversations required both within the family and between the family and the lender. There are questions about cash flow, debt, workload, and fairness and equity between siblings. Conflicts can arise between parents and their children or between siblings concerning management of the farm, farm credit and other financial issues. If the conflict is not resolved early on and in a constructive manner, families and businesses can be torn apart. The agricultural mediation program has helped several families deal with these issues by working with all family members to focus on their interests and resolve financial and other management issues.

NRCS Cost Share Dispute

A farmer entered into a cost share arrangement with NRCS for a manure storage system. The farmer was concerned that the contractor who performed the work did not follow all the specifications in the contract and refused to pay the contractor the remaining balance. At the mediation, the farmer, NRCS, and the contractor had an opportunity to talk about exactly what was done differently and why it was done that way. Once all the parties had a greater understanding of the nature of the work performed, the mediator facilitated a discussion on possible ways to resolve the dispute. Since mediation sessions are confidential, each party could talk openly about which options could be acceptable. The parties were then able to reach an agreement that was acceptable to all parties and most importantly it provided a means for dealing with any future problems.

Farm Loan Denial

A farmer was seeking a loan guarantee from USDA to purchase the family farm. After months of back and forth discussions between the farmer, a commercial lender, and USDA, the loan guarantee was denied. The process stalled and the farmer did not know where to turn to next. The farmer contacted the agricultural mediation program in his state and requested mediation. At the mediation, all the parties were at the table together for the first time. Mediation enabled the parties to dispel preconceived notions about each other and address each party’s concerns. The mediator assisted the parties in generating options that addressed concerns raised by the various parties and ultimately the parties were able to work together to develop a loan package that worked for all.

Restructuring Farm Loan To Feed Supply Store

A farmer owed his feed supply store a significant balance. Interest was accruing on the principal and the farmer who was struggling to make ends meet did not know how he was ever going to pay the entire debt. The feed supply store was in a tough bind. If it continued to provide feed, the farmer’s debt would likely continue to grow. If it stopped proving feed to the farmer, the farm would fail. Either way, it was not clear how the farmer could pay back the debt. The farmer contacted FSA and FSA referred the farmer to his state’s agricultural mediation program. At the mediation, it was clear that all parties had an interest in the farmer succeeding. The parties discussed several options for restructuring the loans that would enable the farmer to pay back his entire debt. Ultimately, the parties agreed to a settlement that worked for both the farmer’s and the feed supply store’s balance sheet.

Wetland Determination

A farmer disputed a determination by NRCS that a particular field was a wetland. The field was designated as a wetland on soil maps but due to past activities on the field, it was difficult, if not impossible, to conduct a new wetland determination. The farmer wanted to plant the field as soon as possible but risked a penalty and his ability to participate in USDA programs if he planted in a wetland. The parties were stuck and the farmer was concerned that the window for planting would soon pass. He requested mediation to resolve the stalemate. The mediator helped the parties make a list of possible methods to make the wetland determination and the advantages and disadvantages of each. Ultimately, the parties agreed to have their wetland experts work side by side to conduct a wetland determination on a similar adjacent field that was also designated a wetland on the soil map. Since all parties agreed to the process and conducted the test together, each party accepted the results.

The above case studies are either compilations of cases with similar facts or include changes to minor details to protect the confidentiality of the mediation process and the privacy of the parties. Photos of farms and or farmers are used for decorative purposes. These farms and farmers were not involved in the above case studies.

Testimonials

The dedication of Agricultural Mediation Program mediators and their ability to get all the necessary parties willing to work together constructively made it possible to reach a positive outcome in a case where it didn’t seem likely.

USDA Employee

I tried to resolve my dispute on my own for 18 months but was shot down on every avenue I tried. Once we got into mediation, they really started to listen to me for the first time and we were able to resolve the dispute quickly.

Farmer

The mediation enabled the parties to communicate their interests clearly and effectively and reach a resolution quickly that was acceptable by all parties. I felt really good about how the mediation was conducted and would use Agricultural Mediation Program’s services again.

Commercial Lender

STAY CONNECTED
Contact

Matt Strassberg
Co-director
(603) 685-4780 ext 101

Jenna Muller
Co-director
(603) 685-4780 ext 104

Cara Cargill
Program Manager and Mediator
(603) 685-4780 ext 105